Ellen Petry Leanse

Upon graduating she was in a serious bicycle accident and returned to San Jose to recover at her parents’ home. It was at that time that she sent an application to Apple and received a rejection letter, which she challenged and was hired in November 1981.

Her first job at Apple was as an International Communications Specialist in the Intercontinental division, which distributed and promoted Apple products, primarily the Apple II and Apple III and related accessories, everywhere in the world except for the US and Europe. She launched Apple’s first formal product communications (they were newsletters) to these regions and introduced Spanish language versions of these communications in 1986. She also did product launches in the markets they served.

Forming Apple’s User Group Connection, Leanse established the first online interaction between Apple and its users in November 1985. This work leveraged existing networks including Usenet Arpanet/Darpanet, The Well, and private Bulletin Board Systems to bring product updates, live interviews, software updates, and other resources with Apple communities worldwide. Active participants included NASA’s David Lavery, the Boston Computer Society’s Jonathan Rotenberg, and the Berkeley Macintosh User Group’s Raines Cohen and Reese Jones. The User Group track she established at MacWorld conferences brought Apple product leaders including Bill Atkinson, Alan Kay, Guy Kawasaki together with users to exchange information on product priorities and direction.

The Happiness Hack launched at a Kepler’s Literary Foundation event to a live audience and global livestream. It was selected by Barnes and Noble as a featured book for the 2017 holiday season.

Leanse has been a Board member for D-Rev, the Children’s Health Council, and the Menlo Park Atherton Education Foundation (serving the Menlo Park City School District).

Her article about the word "Just" and its use across genders has received nearly 5 million views on Business Insider (2017). It was originally published via Women 2.0, an organization she advised from 2012 through 2016.

Leanse is a study of neuroscience and "brain hacking". Her book The Happiness Hack, published by Sourcebooks in 2017, explores concepts of attention, connection, and life satisfaction through perspectives on applied neuroscience.

The Happiness Hack was named one of "The 12 Best Productivity Books of 2017" by Evernote.

She spoke on "Happiness by Design" at TEDx Berkeley in 2016.

The organization successfully encouraged Apple to pursue early internet technology such as bulletin board systems and ARPANET. Leanse's work in the UGC guided her to establish Apple's first connection with users via the early roots of the web – ARPANET, The WELL, Bulletin board systems, etc. It was groundbreaking work that pioneered much of what is possible and done today through social networks and other online communities. Leanse grew and ran the group through 1990 when she left Apple to focus on her personal life. Many of the early UGC contributors have gone on to be real creators and contributors in their own rights. NASA's Dave Lavery, through his work with Apple User Groups within NASA and the Jet Propulsion Lab, was an active influencer of the User Group Connection's early progress.

The early days of Leanse's role aligned her with Apple's passionate user group community and gave her an eye-opening window into a new world: the early roots of the World Wide Web. Through connected BBS networks, Arpa and Darpanet, The WELL, Usenet, and other systems, thousands of Apple users around the world were sharing information and support with each other and using their collective knowledge to make the most of their Apple systems. These pioneering users began to experiment with information-sharing through a few leads in this network, and quickly realized the power that this network had to speed product information, updates, and support to people, using much less effort than the standard method – the U.S. Mail – would have allowed.

In 2013 Leanse joined Stanford University’s Continuing Studies faculty to teach the neuroscience of innovation through on-campus and online courses.

The Happiness Hack uses the lens of evolutionary biology and neurochemistry to explore how routine behaviors in modern life can interfere with happiness – and how to “hack back,” improving well-being and life satisfaction.

By simplifying basic concepts of neuroscience, The Happiness Hack offers insights into stress, distraction, tech addiction, and a sense of disconnection in ways that let readers identify common mental tendencies – and guide the brain toward alternate paths.

In April 2012, PandoDaily included Leanse as one of the top 5 tech marketers. In the article she is attributed as being the pioneer of online community.

In 2012 Leanse was named a 'Silicon Valley Woman of Influence' by Business Journal.

She was employed by Google from 2008 through 2010 and created a social list-making app Lists by 222do for the initial launch of the Facebook development platform (2007).

She was an employee of Google between 2008 and 2010, charged with leading marketing communications for the Google G-Suite.

Leanse led and grew this organization through 1990, when she left Apple.

In 1985 she was asked to interview for a role as Apple’s first “User Evangelist” – a response to frustration in the Apple II installed base that Apple had abandoned, its earliest and most faithful users as it began to focus increasingly on the Macintosh. John Sculley served as a sponsor for this position and she accepted the role in September 1985.

In 1985 Leanse became Apple’s first “User Evangelist,” charged to forge relationships with Apple’s growing, and increasingly divided, Apple II/Apple III and Macintosh installed base. Her early work connected her with technology influencers including NASA’s David Lavery, the Boston Computer Society’s Jonathan Rotenberg, and the Berkeley Macintosh User Group’s Raines Cohen and Reese Jones.

Eighteen months after the release of the Macintosh, owners of Apple II and Apple III personal computers expressed frustration with the limited development of new features for these products. Seeking a commitment to ongoing support of utilities and software, users contacted Apple, published complaints in computer publications, and spoke out at public events such as MacWorld and other trade shows to ask for a future path. Furthermore, as Macintosh users sought more direct means of learning about innovations and capabilities of the Mac and its software (in 1985, standards for customer support depended primarily on written/mailed correspondence) Macintosh users began to ask Apple and software providers for faster access to technical and usability information, as well as upgrades. Apple CEO John Sculley responded by creating a position for a "User Group Evangelist" charged with realigning Apple with its active user community through communication and identification of mutually-beneficial product development.

In September 1985, Apple established the Apple User Group Connection, led by Leanse, in response to input from users in community User Groups including Boston Computer Society and Berkeley Macintosh Users Group, along with user communities within educational, science, and business organizations.

In her nine years at Apple Leanse served on the Macintosh launch team (1984) and led the company’s pioneering work in creating online communities. Leanse became an Apple employee in November 1981 and became Apple's first User Evangelist in September 1985.

She joined the extended Macintosh team in 1983 as Product Manager for international Macintosh accessories, including local-language keyboards, CCITT and CSA modems, regionally-compliant printers, and power supplies.

An alum of Apple (1981 – 1990), she launched the company's first online activity through the User Group Connection, an initiative she founded at Apple in 1985.

Shortly after graduating she was in a serious bicycle accident and returned to San Jose to recover at her parents' home. It was at that time that she applied to Apple and received a rejection letter, which she challenged. She was hired in November 1981 and wrote about the experience in a 2014 article about the Apple logo and its impact.

She graduated from Presentation High School in 1976 and was named a Bank of America Bicentennial Scholar and was also a National Merit Scholar. She studied art and international business and graduated from San Diego State University with a BA in International Marketing in 1981.

Ellen Petry Leanse (born Ellen Petry August 12, 1958) is an American author, businesswoman, educator, entrepreneur, and online community pioneer. Leanse has spent 35 years working with leaders at Apple, Google, Facebook, as an entrepreneur, and with dozens of startups. She’s a writer on topics of workplace dynamics and a Stanford instructor. Her work has spanned entrepreneurship, corporate leadership, investing, and strategy consulting.