Susan J. Ellis

Ellis is the author or co-author of fourteen books, several of which have been translated into Japanese, Taiwanese, French, and Italian. Since 2005, her best selling book is From the Top Down: The Executive Role in Successful Volunteer Involvement, 3rd Edition, which has sold more than 6000 copies in print and e-book. She gave speeches regarding recruiting and supporting volunteers in more than 26 countries.

Ellis received the Harriet Naylor Distinguished Member Service Award from the Association for Volunteer Administration (AVA) in 1989.

From 1981 to 1987 she was editor-in-chief of The Journal of Volunteer Administration (JoVA), a publication by the Association for Volunteer Administration (AVA). She wrote the column “On Volunteers” in The NonProfit Times from 1990 to 2015. She also wrote for other publications, including The Chronicle of Philanthropy.

Ellis co-authored, with Katherine H. Campbell, By the People: A History of Americans as Volunteers, New Century Edition, originally published in 1978 (when the co-author was called Katherine H. Noyes), and published in a third, updated version in 2005. She became a proponent of virtual volunteering in 1996 and was an advisor for the Virtual Volunteering Project, the first effort to document and promote online volunteering efforts. She is a co-author with Jayne Cravens of The Last Virtual Volunteering Guidebook: Fully Integrating Online Service into Volunteer Involvement, published in 2014.

She founded Energize, Inc. in 1977 and in the 42 years afterward assisted nonprofits, non-governmental organizations, charities, universities and associations throughout the world to create or strengthen their volunteer engagement and support for volunteers. The company also sold hundreds of books related to volunteer engagement, not only those published by the company. Energize clients included the Corporation for National Service, Court Appointed Special Advocates (CASA), the American Lung Association, the Boys and Girls Club of America, March of Dimes, 4-H and various United Way affiliates.

Ellis graduated from Temple University in Philadelphia in 1969 with a Bachelor of Arts degree in English. She received a master's degree in folklore and folklife in 1971 from the University of Pennsylvania, producing a thesis on the history of scrapple.

Susan J. Ellis (March 18, 1948 – February 24, 2019) was a trainer, presenter, researcher and consultant regarding volunteerism. She founded the largest publisher of volunteer-related books, Energize, Inc., which has published more than 25 books and provided consultancy and training services for organizations worldwide that involve volunteers, including the Everyone Ready Online Volunteer Management Training Program. She wrote or co-wrote 14 books, wrote more than 100 articles for various publications and is cited in more than 150 articles and books re: volunteerism. She was frequently called on by national media outlets for commentary regarding volunteerism and was quoted in stories in The New York Times, Fortune Magazine, the Chronicle of Philanthropy and many others. She is considered a pioneer regarding the promotion of the management of volunteers as a profession. She was based in Philadelphia.